Shandon Mortgage Centre
What this means for you
Because Shandon Mortgage Centre has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Shandon Mortgage Centre, registered with the Financial Conduct Authority under FRN 131392, was declared in default by the Financial Services Compensation Scheme on 21 December 2001. The firm's product-type classification was not recorded in available data, limiting specification of its service offerings. Former customers may be entitled to FSCS compensation up to the applicable limit for their product category, though this cannot be determined without clarification of the firm's regulated activities.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.