Metro (L&P) Limited (formerly New Mansion Life & Pensions Limited)
What this means for you
Because Metro (L&P) Limited (formerly New Mansion Life & Pensions Limited) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Metro (L&P) Limited, formerly known as New Mansion Life & Pensions Limited (FRN 136519), was declared in default by the Financial Services Compensation Scheme on 29 September 2006. The firm's specific product offerings cannot be determined from available records, limiting clarity on the scope of its regulated activities. Eligible customers may be entitled to FSCS compensation, though the applicable limits depend on the product type involved in their claim.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.