FSCS in-default register

John Stephen Financial Services

Declared in default24 March 2000FRN 136931

What this means for you

Because John Stephen Financial Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

John Stephen Financial Services (FRN 136931) was declared in default by the FSCS on 24 March 2000. The firm's product types are not specified in available records. Former customers may be eligible for FSCS compensation, though entitlement levels depend on the specific products held at the time of the firm's default.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.