FSCS in-default register

Crystal Insurance Services

Declared in default3 December 2007FRN 138906

What this means for you

Because Crystal Insurance Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Crystal Insurance Services (FRN 138906) has been declared in default by the Financial Services Compensation Scheme, effective 3 December 2007. The firm's specific product lines are not detailed in available records. Former customers may be entitled to FSCS compensation, though eligibility and claim limits depend on the insurance products held at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.