FSCS in-default register

Ember Insurance Services Limited formerly Ember Insurance Brokers Limited

Declared in default30 August 2007FRN 166073

What this means for you

Because Ember Insurance Services Limited formerly Ember Insurance Brokers Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Ember Insurance Services Limited (formerly Ember Insurance Brokers Limited), FRN 166073, was declared in default by the Financial Services Compensation Scheme on 30 August 2007. The firm operated as an insurance broker. Eligible customers may claim compensation of up to 90 per cent of their losses with no upper limit under FSCS protection rules for insurance intermediaries.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.