FSCS in-default register

Universal Mortgage Services Limited

Declared in default21 January 2011FRN 301028

What this means for you

Because Universal Mortgage Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Universal Mortgage Services Limited, regulated under FRN 301028, has been declared in default by the Financial Services Compensation Scheme (FSCS) as of 21 January 2011. The firm provided mortgage services to UK consumers. Former customers of the firm may be entitled to compensation up to £85,000 per person under FSCS protection rules for mortgage-related claims.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.