FSCS in-default register

Nici Swan Mortgage Consultancy Limited

Declared in default2 March 2015FRN 301074

What this means for you

Because Nici Swan Mortgage Consultancy Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Nici Swan Mortgage Consultancy Limited (FRN 301074), a mortgage advisory firm, was declared in default by the Financial Services Compensation Scheme on 2 March 2015. The firm provided mortgage consultancy services to consumers. Eligible claimants may receive compensation of up to £85,000 in respect of mortgage-related complaints, subject to FSCS eligibility criteria.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.