FSCS in-default register

Portfield Mortgage Services Limited

Declared in default22 February 2010FRN 305238

What this means for you

Because Portfield Mortgage Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Portfield Mortgage Services Limited (FRN 305238) was declared in default by the Financial Services Compensation Scheme on 22 February 2010. The firm had been authorised to offer mortgage-related financial services. Customers with eligible claims may be entitled to compensation of up to £85,000 per person under FSCS protection rules.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.