FSCS in-default register

Gateway Home Loans Ltd

Declared in default6 July 2021FRN 475301

What this means for you

Because Gateway Home Loans Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Gateway Home Loans Ltd (FRN 475301) was a UK regulated financial services firm that offered payment protection insurance (PPI) claims services. The Financial Services Compensation Scheme declared the firm in default on 6 July 2021. Former customers may be entitled to FSCS compensation of up to 90% of eligible claims with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.