FSCS in-default register

Hartley Pensions Ltd

Declared in default21 February 2024FRN 735936

What this means for you

Because Hartley Pensions Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Hartley Pensions Ltd (FRN 735936), a provider of pension advice, pension transfer services, and self-invested personal pension (SIPP) administration, was declared in default by the Financial Services Compensation Scheme (FSCS) on 21 February 2024. The firm offered advisory and administrative services relating to pension products. Former customers may be entitled to FSCS compensation of up to £85,000 in relation to their pension-related claims.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.