FSCS in-default register

Prince Regent Cars

Declared in default14 January 2020FRN 306742

What this means for you

Because Prince Regent Cars has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Prince Regent Cars, which traded as First Direct Car Centre (FRN 306742), was declared in default by the Financial Services Compensation Scheme on 14 January 2020. The firm provided payment protection insurance (PPI) claims services. Former customers may be entitled to FSCS compensation of up to 90% of their claim value with no upper limit.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.