FSCS in-default register

Solent Credit Union Ltd t/a Solent Community Bank

Declared in default2 October 2019FRN 213753

What this means for you

Because Solent Credit Union Ltd t/a Solent Community Bank has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Solent Credit Union Ltd, trading under FRN 213753, was declared in default by the FSCS on 2 October 2019. The firm provided credit union services to its members. Eligible depositors with accounts at the firm may be entitled to FSCS compensation of up to £85,000 per eligible person.

Products this firm wrote

Credit Unions

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.