Pensions Ombudsman determination

Bt Pension Scheme · CAS-49791-H5B4

Complaint not upheld2022

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Verbatim text of this Pensions Ombudsman determination. Sourced directly from the Pensions Ombudsman published register. The Pensions Ombudsman is a statutory tribunal — its determinations are public record. Not an AI summary, not a paraphrase.

Full determination

CAS-49791-H5B4

Ombudsman’s Determination Applicant Mr N

Scheme BT Pension Scheme (BTPS)

Respondent BT Pension Scheme Trustee (the Trustee)

Outcome

Complaint summary

Background information, including submissions from the parties

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Adjudicator’s Opinion

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Ombudsman’s decision

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I do not uphold Mr N’s complaint.

Anthony Arter

Pensions Ombudsman 20 June 2022